KANSAS CITY, Mo. -- A police officer used his Taser gun on a 68-year-old grandmother in her home Tuesday night, KMBC's Donna Pitman reported.

Louise Jones (pictured, left) said it happened after she pulled up to her house near 50th and Euclid and saw a police car. She honked, and an officer got out of the vehicle.

"He said he could give me a citation ticket for honking my horn. I said it was an accident. It's not like I laid on the horn; I honked, right in front of my house," Jones said.

Jones said the officer went to a call at another home, then returned to her house to give her a ticket for honking.

"He grabbed me and I jerked away from him, and he said, 'You assaulted me,'" Jones recalled.

Police said Jones wouldn't cooperate and hit the officer. That's when the officer pulled his Taser gun and shocked her, Pitman reported.

Jones said the officer shocked her twice in the chest with the weapon.

"I hollered and screamed because I thought it was a gun," she said.

Jones' husband, Fred, heard the commotion in his home of 40 years and confronted the officer. The husband and wife were both arrested and jailed. Jones was cited for misuse of a horn on a city street, and her husband was ticketed for interfering with an officer.

Police Capt. Rich Lockhart said it is the policy of the Kansas City Police Department "to use the Taser (gun) when someone is being passively resistant, refusing to obey verbal commands."

According to the department's policy, a Taser gun is not to be used "for coersion or in an unjustified manner." It is only supposed to be used "to avert a dangerous situation," and officers are instructed to announce that they are using the Taser gun, and take into account "when a fall may cause substantial injury or death."

The couple were released on bond, and now they want answers. Jones, who is recovering from knee surgery, is considering pressing charges, Pitman reported.

"I have never been arrested in my life, been to the police station either -- not even for a traffic ticket," Jones said.

Jones' co-workers at Cascone's, where she has been employed for 44 years, are all talking about what happened.

"We sure have been talking about it, we sure have. And don't any of us approve of it," said Jones' co-worker, Sarah McGee. "After all, this is an old lady. She's a mother, she's a grandmother, and pretty soon to be a great-grandmother."

The police department is conducting an internal investigation into what happened. One of the officers involved has been on the force six years. The officer who used the Taser gun has been with the department four months. Both were placed on administrative duty on Thursday while the investigation takes place.